
4.2
Period of the stay : Feb 14, 2010
About the hotel:
My very first time in this hotel (My usual hotel was fully booked) and I
definetly will not stay in this hotel ever again, bad service and extremely rude members of staff,to say the least, they should be made aware of the fact that it is the hotel customers money that keeps them in employment and that the customers are not there for them but they are there for the customers and that is what they are getting paid for. On arrival our room had a blocked toilet, it must be a continous problem as the room maid was carrying a plunger with her. to clear the blockage,on going out, the room keys were handed into the reception were, within ten minutes they got lost, no replacement available, so eventually after an argument we were allocated a different room, this room also had a blocked toilet, the blockage could not be cleared, more arguing and eventually we had to down grade and change to a standard room. When I asked for a refund of the difference in room price, at first it was refused, eventually after more arguments the receptionist eventually organised my refund,(200 Bahts is nothing, but it is a question of principle!). The room safe was locked and could not be used,the reception clerk at first told me that it would take 24 hr to fix it, eventually took ten minutes of strong arguing to get the reception clerk to get the master key from the manager office and (a two minutes job!)clear and reset the safe so that I could input my numbers and use it.
About the reservation service:
OK but it would be much better (and less time consuming)if confirmation of hotel booking, etc. was instantaneous rathen then having to wait and log in your website again few hours later for availabilityconfirmation of booking.

6.8
Period of the stay : Jan 05, 2010
About the hotel:
Clean, spacious, comfortable and tidy rooms. No frills, but then again, do we really need that much? Comfortable and clean beds. Staff friendliness can sometimes be questionable. I had a local friend whom tried to call me one evening. Apparently, he claims that the front desk kept insisting that there was no one by my name booked into the hotel.
Whether that is just a policy to protect their guests privacy, I still feel they should exhibit some respect and take a message or at the very least, pass the call on. , overall, a nice and affordable hotel to stay in.
About the reservation service:
Prompt and fast.

10.0
Period of the stay : Nov 01, 2009
About the hotel:
the hotel room is very nice and clean,it s worth your money.. the location is a walking distance to shopping area and the staff are very cordial/friendly to visitors.
About the reservation service:
easy, convenient, and no hassle with the confirmation..it s great!

7.6
Period of the stay : Oct 28, 2009
About the hotel:
the my hotel is good. :) very accessible to everywhere. the tuktuk is a real bonus. i will be staying in my hotel when i go to bangkok later this year.
About the reservation service:
very fast and cheaper than getting it directly to the hotel.

8.2
Period of the stay : Oct 28, 2009
About the hotel:
The hotel is clean and tidy with most staff being polite. HOWEVER we were pushed into going to a seafood restaurant by the doorman who took our bags to the room, saying it was the only restaurant nearby and excellent food (turns out there are actually many places to eat around the corner!!!!). There was a convenient Tuk-Tuk waiting for us out the front (a friend of the doorman), who took us to a nice looking restaurant and would wait for us too all for only 20 baht. Wow we thought, until we saw the menu. This place wanted 300 Baht for Chicken fried rice (cow phat gye), and 3-500 baht for tomyum. The fresh seafood seemed to be 1000s of baht.......an absolute con/tourist trap (which I m sure the taxi and door man collect huge amounts of money from regularly!) A nice earner for them, BUT a bad experience for naive tourists having to pay 300-500 baht per dish, for dishes which should be only 30-150.
About the reservation service:
Convenient and polite

6.4
Period of the stay : Oct 10, 2009
About the hotel:
It s a very small size room but the equipements are new and clean. Most of guests are Africans. The hotel is located inside a rather narrow laneway which need to take their Duk-duk car to mainroad.
About the reservation service:
good

7.2
Period of the stay : Oct 07, 2009
About the hotel:
so far so good, cheap but traffit jam.hotel new, some of the room no window like hotel 81, if walking to partunam whole sale central is easy about 5min. remember if u want to booking pls go by internet, cos walk in will be more expensive.
About the reservation service:
good, fast n easy.

7.0
Period of the stay : Oct 07, 2009
About the hotel:
The hotel is good, service is good, but perhaps the breakfast meal shall change more often, also should show more hotel indication on the main street, since most taxi driver are not knowing this place :)
About the reservation service:
fast and easy, will surely use the web booking next time

3.4
Period of the stay : Sep 25, 2009
About the hotel:
Horrible - we have booked doble room, received twin bed. The hotel is quite new, there is a lot of things missing to make it perfect.
The staff very impertinent, nearly not speaking english and basically incompetent. The cuisine non-edible. The staff of the restaurant is very young and unexperienced.
They all the time trying to demostrate they are something better but it is not true. The hotel is on the final of smelly street and taxis normally doesn t know where it is. The location is not actually as commented, you cannot reach the BTS station from hotel, is nearer the second one, about 15 min walk. They announce free tuk tuk but if you want to take they intend to catch you one paid - I didn t like the actitude of the personel at all.
About the reservation service:
second time the reservation hasn t been as we asked. We received a twin bed instead of double bed - you see on honey moon is quite deception.

5.6
Period of the stay : Sep 23, 2009
About the hotel:
Hotel is located behind Pratunam, in the back lane and is about 10 mins walking distance. Room is nice. Service is not excellent but expected for a budget hotel. Small spread for breakfast and the soup has too much sugar.
About the reservation service:
Booking is easy, importantly hotel has our reservation.